Frequently Asked Questions

The Camera should be atleast 7 meters away from the court center line and atleast 3 meters high

No, a mobile camera is all you need!

Currently only Tennis with Table Tennis and padle coming soon.

Absolutly! we encourage all our users to use the app during their matches to get the best results.

Yes internet connection is required in order to use the app

Depending on the length of the video analysis timing may vary, however usual rule of thumb is 1 hour of footage is about 40 minutes of analysis time

Please try closing the tab and opening a new one, then proceed to upload the video again and wait untill upload is 100% complete before clicking on the next button. If you still run into the same problem please contact our support team aby using the Contact Us button bellow or leave us a direct message in our whats app group

Make sure that the person you are trying to search for is already signed up. If they are not yet try sending them a manual invite Link

AI reports are not available yet, we will notify you soon when we launch it

Go through the upload flow and when you reach the AI feature selection page click the + icon from there select either the Pay As You Go option or the 12.99 subscription to buy more credits